TextPipe 8.9 sometimes stops working

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DFH
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TextPipe 8.9 sometimes stops working

Post by DFH »

TextPipe 8.9 sometimes stops working while I am developing a filter and trying things out.
i.e. It stops responding in Windows 7 x64, and even Task Manager cannot close it.
I have to log off my user account and force it to close during log off.
This problem has occurred three times in the last 30 minutes.

Previous versions of TextPipe Standard would at least end gracefully.

Not a happy bunny!

David
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Re: TextPipe 8.9 sometimes stops working

Post by DataMystic Support »

Do you think this was related to a modal dialog appearing but being actually hidden behind TP's main window? This happens with other apps too, and it can be forced to appear usually by Alt+Tabbing away from TP, then Alt+Tabbing back again.
Regards,

Simon Carter, https://www.DataMystic.com
https://www.JadeDiabetes.com - Insulin dose calculator for Type 1 diabetes
https://www.DownloadPipe.com - 250,000 free software downloads
DFH
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Re: TextPipe 8.9 sometimes stops working

Post by DFH »

Simon,

I have not seen any such dialog, and I know about {Alt-Tab}.

The circumstances that cause the problem seem almost random, except that they all happened immediately after I clicked on Go.
It's very frustrating if I had not already saved my edits to the filter, as then I have to recall what I was doing.
But it's almost equally frustrating to see the application freeze just after I have saved the filter.

David
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Re: TextPipe 8.9 sometimes stops working

Post by DataMystic Support »

v8.9.2 Releasing now

* Fixed bug with the way that PlaySound was called at the end of the filter job
which caused crashes. A baffling Unicode string issue that seems to have gone away through the use of an intermediate variable (ie is a compiler issue).
Regards,

Simon Carter, https://www.DataMystic.com
https://www.JadeDiabetes.com - Insulin dose calculator for Type 1 diabetes
https://www.DownloadPipe.com - 250,000 free software downloads
DFH
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Re: TextPipe 8.9 sometimes stops working

Post by DFH »

Just installed v8.9.2 so I will see if the issue goes away.

David
DFH
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Re: TextPipe 8.9 sometimes stops working

Post by DFH »

If playsound is called at the end of a job, how come the crashes I saw usually occurred immediately after clicking the Go button?
i.e. Before any progress through the filter.
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Re: TextPipe 8.9 sometimes stops working

Post by DataMystic Support »

The crashes seem to occur on the second run of a filter. The processing thread is not ending properly, and hence the timer which shows elapsed time is not disabled - here I get two separate threads changing the elapsed time count. The crash occurs on the PlaySound function here, but we are looking for other causes, as we have reverted this code back to pre-unicode filename handling with no improvement.

We are looking very hard for the cause and should have it sorted out today.
Regards,

Simon Carter, https://www.DataMystic.com
https://www.JadeDiabetes.com - Insulin dose calculator for Type 1 diabetes
https://www.DownloadPipe.com - 250,000 free software downloads
DFH
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Re: TextPipe 8.9 sometimes stops working

Post by DFH »

Version 8.9.2 just froze on me!
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Re: TextPipe 8.9 sometimes stops working

Post by DataMystic Support »

Hi David - I need more info. What were you doing at the time? Were you running a filter for the second time?
Regards,

Simon Carter, https://www.DataMystic.com
https://www.JadeDiabetes.com - Insulin dose calculator for Type 1 diabetes
https://www.DownloadPipe.com - 250,000 free software downloads
DFH
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Joined: Sun Dec 09, 2007 2:49 am
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Re: TextPipe 8.9 sometimes stops working

Post by DFH »

It's hard to be sure, as these things creep up on you unexpectedly.

Though some of these occasions are not the first time I'd run the filter in the same session, I reckon there must have been some that were.

David
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Re: TextPipe 8.9 sometimes stops working

Post by DFH »

Having just installed 8.9.3, I will have to keep a watch for this issue.

David
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Re: TextPipe 8.9 sometimes stops working

Post by DataMystic Support »

Please do! But I am confident we have fixed it this time. If not, it will be much easier to track down in future.
Regards,

Simon Carter, https://www.DataMystic.com
https://www.JadeDiabetes.com - Insulin dose calculator for Type 1 diabetes
https://www.DownloadPipe.com - 250,000 free software downloads
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