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Re: Excel Pipe fails to open password protected spreadsheets

Posted: Mon May 03, 2010 1:54 pm
by DataMystic Support
That is very strange. Please drop us an email for an extension - no problem.

Can we do a desktop share (e.g. go connect, TightVNC, Microsoft Live Messenger) so that we can see what is going on here?

Re: Excel Pipe fails to open password protected spreadsheets

Posted: Mon May 03, 2010 11:51 pm
by stormcrow27
That would work fine. I'm available anytime 8:00 am to 5:00 pm Eastern Standard Time, GMT-5. I've sent an email to Data Mystic support, but I still haven't received the extension notification email. I sent the request on Friday, the 30th of April. Thanks for your help.

Sincerely,
Jeremy Ward

Re: Excel Pipe fails to open password protected spreadsheets

Posted: Tue May 04, 2010 11:27 am
by DataMystic Support
Hi Jeremy - missed you for today. Can you please send us another email (I cannot find your extension request) and we will hookup tomorrow. Please get TightVNC installed.

Re: Excel Pipe fails to open password protected spreadsheets

Posted: Fri May 07, 2010 10:19 pm
by stormcrow27
I've sent another support request on, and I have TightVNC installed. I'm just waiting on coordinating a time.

Re: Excel Pipe fails to open password protected spreadsheets

Posted: Fri May 07, 2010 10:28 pm
by DataMystic Support
Have not received your support request - sorry late on Friday night here - will have to schedule for Monday night our time.