DataMystic

Posted: **Tue May 17, 2016 1:45 am**

The app is unusable. The screen is scrambled after login. Please see attached screen shots.

I have already tried deleting and re-installing the app several times. The problem persists. I have rebooted the phone. The problem persists.

I am using a 64GB iPhone 6 running iOS 9.3.1 with 32GB of free space available.

: IMG_1911.PNG (170.77 KiB) Viewed 27945 times

: IMG_1912.PNG (86.41 KiB) Viewed 27945 times

Posted: **Wed May 18, 2016 10:00 am**

Hi Khurt,

This is due to a problem with Basal Modelling turned on with a Basal Rate.

If you turn off the Basal Modelling under Settings\Insulin\Advanced\Model Basal, then it will work normally.

You can access this setting via the website, and when the app logs in it will pull down the new setting and work fine.

Posted: **Fri Nov 04, 2016 4:58 pm**

Hello i am jacob. i want to know is it functional Android .

Posted: **Fri Nov 04, 2016 9:44 pm**

Yes, please see http://itunes.apple.com/app/id980437930

DataMystic

Apps Not functional on iOS

Apps Not functional on iOS

Re: Apps Not functional on iOS

Re: Apps Not functional on iOS

Re: Apps Not functional on iOS