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Textpipe for asksam 6.6.5, AskSam 5.1.2.637 and Windows XP

Posted: Mon Dec 15, 2003 1:52 am
by Thomas
I have been using Textpipe for asksam filter in Asksam 5.1 in Windows 2000 without any problem. Now I have Windows XP mediacenter edition. The filter does not work anymore. When I try to run the filter from within Asksam, I get the following message: runtime error 216 at 00003570.

When I try to run Textpipe for asksam program independently sometimes I get the following error report ( to Microsoft) :
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="textpipe.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="contmenu.dll" SIZE="332800" CHECKSUM="0x9395C7E7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="textpipe.exe" SIZE="863744" CHECKSUM="0x27FA2E58" BIN_FILE_VERSION="6.6.5.0" BIN_PRODUCT_VERSION="6.6.5.0" PRODUCT_VERSION="1.0.0.0" FILE_DESCRIPTION="TextPipe" COMPANY_NAME="Crystal Software Australia" PRODUCT_NAME="TextPipe" FILE_VERSION="6.6.5.0" ORIGINAL_FILENAME="" INTERNAL_NAME="TextPipe" LEGAL_COPYRIGHT="© 1999-2003 Crystal Software" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="6.6.5.0" UPTO_BIN_PRODUCT_VERSION="6.6.5.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="unins000.exe" SIZE="72748" CHECKSUM="0xC1D0305B" BIN_FILE_VERSION="51.5.0.0" BIN_PRODUCT_VERSION="51.5.0.0" PRODUCT_VERSION=" " FILE_DESCRIPTION="Inno Setup Uninstaller" COMPANY_NAME="Jordan Russell" PRODUCT_NAME="" FILE_VERSION="51.5.0.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="Copyright (C) 1998-2001 Jordan Russell" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="51.5.0.0" UPTO_BIN_PRODUCT_VERSION="51.5.0.0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="930304" CHECKSUM="0xCBCCF8A9" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE7ED3" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.1106" UPTO_BIN_PRODUCT_VERSION="5.1.2600.1106" LINK_DATE="08/29/2002 10:40:40" UPTO_LINK_DATE="08/29/2002 10:40:40" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

When I cut and paste the text that I want to import in Textpipe's trial run area, the output works fine. When I cut and paste the trial area's output in notepad, save it as a text file, AskSam imports the data without problem.

The problem comes when I try to run the textpipe filter from within AskSam and that is when I get "runtime error 216 at 00003570" message. For some reason Textpipe for Asksam does not work within Asksam in Windows XP.

This is annoying me greatly because I am unable to do my work of importing Medline abstracts into an AskSam template for medline (kindly sent to me by AskSam's Phil Schnyder). I hope that some one from Crystal software would help me resolve this problem soon.

Thomas

Posted: Wed Dec 17, 2003 7:24 am
by Guest
Thanks Thomas,

we're looking into it.