Questions and support for the Jade Apps,
http://itunes.apple.com/app/id980437930
https://play.google.com/store/apps/details?id=com.managebgl.predictbgl2
Please specify if you are using iOS or Android!
Moderators: DataMystic Support, Moderators, DataMystic Support, Moderators, DataMystic Support, Moderators
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khurtwilliams
- Posts: 8
- Joined: Thu Sep 10, 2015 8:55 pm
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by khurtwilliams »
The app is unusable. The screen is scrambled after login. Please see attached screen shots.
I have already tried deleting and re-installing the app several times. The problem persists. I have rebooted the phone. The problem persists.
I am using a 64GB iPhone 6 running iOS 9.3.1 with 32GB of free space available.
- IMG_1911.PNG (170.77 KiB) Viewed 28411 times
- IMG_1912.PNG (86.41 KiB) Viewed 28411 times
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DataMystic Support
- Site Admin
- Posts: 2227
- Joined: Mon Jun 30, 2003 12:32 pm
- Location: Melbourne, Australia
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Contact:
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by DataMystic Support »
Hi Khurt,
This is due to a problem with Basal Modelling turned on with a Basal Rate.
If you turn off the Basal Modelling under Settings\Insulin\Advanced\Model Basal, then it will work normally.
You can access this setting via the website, and when the app logs in it will pull down the new setting and work fine.
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jacobcarl
- Posts: 1
- Joined: Fri Nov 04, 2016 4:38 pm
- Location: Bangalore
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Contact:
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by jacobcarl »
Hello i am jacob. i want to know is it functional Android .
android application development company india
